Frequently Asked Questions
Everything you need to know about shopping with PureFlow.
What is the PureFlow commitment to sustainability?
We prioritize eco-friendly materials and ethical manufacturing processes. Every piece in our collection is crafted from organic or recycled fibers to ensure style without compromise.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Exchanges are always free, while returns for a refund incur a small shipping fee.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed, 'flowy' fit.
Do you ship internationally?
Yes, PureFlow ships to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated automatically at checkout based on your location.
How should I care for my PureFlow garments?
To maintain the longevity of our premium fabrics, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Avoid bleach and high-heat tumble drying.